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Raising Efficiency in Public Resource Management

A team tackled challenges from unclear approval procedures that were causing serious financial setbacks — streamlining the process to save costs and boost procurement efficiency.

30%
Reduction of lead time
€300K
Financial losses mitigated
Project Annotation
"Teamwork was key to our success — spotting and fixing process issues together. Proxima's analytical capabilities helped us clear up the confusion, streamline workflows, and achieve big savings while preventing financial losses in our procurement processes."

Business Challenge

Ambiguous procurement approval procedures led to missed deadlines and substantial financial losses. Despite having Process KPIs and control procedures in place, critical deviations in the procurement process went undetected — resulting in both operational inefficiency and preventable financial damage.

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Project Implementation

Detailed process analysis revealed imbalances in workloads, hidden approval cycles, and suboptimal routing in procurement procedures. Implemented measures included approval route reconfiguration, workload balancing, and responsibilities redistribution — enhancing procedural clarity and overall efficiency.

Main Outcomes

Results were substantial: process time costs reduced by 30% and financial losses mitigated by €300,000. The project successfully optimised the procurement approval workflow, safeguarding public financial resources through targeted, data-driven interventions.

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