Transforming Audits: Unleashing Efficiency with Digital Twins of Processes (O2C example)
Discover how a company overcame the challenges of time-consuming traditional process audit. The project not only reduced audit times tenfold but also contributed to an effective methodology for process management in whole.
Key figures
- 2Weeks for pilot audit
- 42 965Orders analysed
Project annotation
"The key success factor in this project was our ability to leverage advanced process mining solutions and implement a robust methodology swiftly. This allowed us ensure the effectiveness of our digital twin approach, aligning with the company's strategic objectives."
Business Challenge:
The company's strategic shift to business process management revealed challenges in traditional process audits—proving time-consuming and inaccurate. The project aimed to select and test a solution for creating a digital twin of a real business process and assess its maturity following ISO 15504 standards.
Project Implementation:
A digital twin of the process was generated and thoroughly examined, identifying deviations in procedural execution. Proactive measures were taken to address the identified issues.
Main Outputs:
The project drastically reduced audit time, achieving over a tenfold improvement, with a pilot audit completed in just two weeks. Functionality for process discovery and conformance check was affirmed, accompanied by the establishment of a robust project management methodology for building digital process twins and the preparation of internal regulatory documents.
The company's strategic shift to business process management revealed challenges in traditional process audits—proving time-consuming and inaccurate. The project aimed to select and test a solution for creating a digital twin of a real business process and assess its maturity following ISO 15504 standards.
Project Implementation:
A digital twin of the process was generated and thoroughly examined, identifying deviations in procedural execution. Proactive measures were taken to address the identified issues.
Main Outputs:
The project drastically reduced audit time, achieving over a tenfold improvement, with a pilot audit completed in just two weeks. Functionality for process discovery and conformance check was affirmed, accompanied by the establishment of a robust project management methodology for building digital process twins and the preparation of internal regulatory documents.